Case study · Government · Veteran-founded partner

Where a county’s residents find help.

Hamilton County needed a public platform where residents find the community resources available to them and reach a real person when stuck. Logic Square built the county-backed platform serving thousands of residents.

Client
Navigate HC Hamilton County
Sector
Government / community services
Status
In production serving thousands of residents
Credentials
Veteran-led · SDVOSB · HUBZone · SAM

01 The Challenge

Help exists. Finding it is the problem.

A county’s community resources food, housing, health, employment support are scattered across dozens of organizations and websites. The resident who needs them is often in the worst position to hunt for them. The platform problem is discovery: one place, plainly navigable, that stays current with a path to a real person when the directory isn’t enough.

02 What We Built

A public resource platform with a human fallback.

Resource discovery

A county-wide directory residents can actually navigate organized by need, in plain language, current.

A path to a person

When the directory isn’t enough, residents reach a real person the platform is designed around that fallback, not despite it.

Built for public trust

County-backed, accessible, and maintained public software that has to work for everyone, including residents in a difficult moment.

SCREENSHOT RESOURCE DIRECTORY
SCREENSHOT GET HELP FLOW

03 The Results

A county-backed platform, in production, serving thousands of residents.

The outcomes here are qualitative and public: residents find resources they previously couldn’t, and reach a person when they’re stuck. For a veteran-led, SDVOSB-certified firm, it’s also the government lane in practice public software delivered and maintained for a county partner.

Common questions

What is Navigate HC?

A county-backed public platform where Hamilton County residents find the community resources available to them food, housing, health, employment support and reach a real person when they’re stuck.

Does Logic Square work with government?

Yes Logic Square is veteran-led, SDVOSB and HUBZone certified, and SAM registered. Navigate HC is a county-backed public platform in production.

What matters most in public-resource software?

That residents in a difficult moment can actually find help: plain navigation, a resource directory that stays current, and a path to a human the platform is designed around those three.