Industries · Healthcare
The handoff after intake is where healthcare operations break.
Can you locate every patient in your process right now?
Custom healthcare-operations software — patient workflow after intake, care coordination, telehealth operations, and county-scale programs — engineered HIPAA-aware from the first schema.
SINCE 2012 · VETERAN-LED · SDVOSB + HUBZONE CERTIFIED · SAM REGISTERED · HIPAA-AWARE ENGINEERING
Quick answer
Logic Square builds custom software for healthcare operations: the workflow layer between intake and outcome. We built a county-backed navigation platform that connects thousands of residents to care resources, integrated telehealth exam workflows into existing platforms, and engineered a telehealth storefront now live with its first merchants. Clinical systems record what happened; operational systems make sure it happens.
FIG. 01 — Intake is easy. The handoffs after it are where patients get lost — unless something owns the middle.
01 / The domain
Nobody owns the operational middle.
EHRs and practice-management SaaS own the clinical record and the billing. Between them sits the operational middle — and nobody owns it. Referrals die in fax queues. Coordination lives in inboxes. Programs are tracked in spreadsheets. Patients get lost between systems that each hold one piece of the story. The clinical record says what was documented; it says nothing about whether the next step actually happened.
That middle is the operational layer we build: the software that makes sure the thing the clinical system recorded actually moves forward — across organizations, at program scale, through the telehealth models the incumbents never anticipated.
02 / Operational realities
Where patients get lost
- Referrals that die in a fax queue nobody watches.
- Care coordination running on inboxes and phone tag.
- Programs tracked in spreadsheets that fall out of date.
- Patients lost in the gaps between systems that don’t talk.
03 / Signs this is you
If you’re seeing this
- You can’t say where every patient is in your process right now.
- Coordination across organizations happens by email and hope.
- Your telehealth or program model doesn’t fit any off-the-shelf tool.
- The integration you need has been on a vendor roadmap for years.
04 / What we build
The operational layer between intake and outcome.
Patient / participant workflow systems
The path a patient or program participant actually travels — tracked, visible, and never dropped between steps.
Care-coordination & navigation platforms
Coordination across organizations in one system instead of fax queues and inboxes — the shape of our county navigation work.
Telehealth operations & integrations
Telehealth workflows integrated into existing platforms, and storefront platforms built ground-up — the models the incumbents don’t anticipate.
Program administration at county scale
Eligibility, navigation, and case coordination for public and program-scale operations — proven with thousands of residents.
HIPAA-aware engineering
Access controls, audit logging, and minimum-necessary data design from the first schema. Awareness and discipline — not a certification claim.
Integration with existing clinical systems
We build the operational middle around your EHR and clinical systems rather than replacing them.
05 / Proven in production
A county-backed platform connecting thousands of residents to care.
READ → CASE · QUALIPHYA telehealth exam widget integrated into the client’s existing platform.
READ → CASE · HYRTECHA telehealth storefront platform, recently launched with its first merchants.
READ →Lorem ipsum dolor sit amet, consectetur adipiscing elit. Client testimonial to be added here once approved — placeholder text stands in for the verbatim quote.
06 / The build-vs-buy reality
SimplePractice, IntakeQ, athenahealth — and when the operation is the product.
Those platforms are built around clinical documentation and billing for standard practice shapes. If you’re a standard practice, they fit — and you should buy one.
The custom case arrives when the operation is the product: coordination across organizations, county- or program-scale workflows, telehealth models the platforms don’t anticipate, and integrations the vendor roadmap will never prioritize. When the way care moves is your differentiator — not the documentation of it — the operational layer has to be built, not licensed.
Clinical systems record what happened. Operational systems make sure it happens.
07 / Is this you
Who this is for — honestly.
- Coordination spans organizations, programs, or a county.
- Your telehealth or program model breaks off-the-shelf tools.
- You need an integration the incumbent will never prioritize.
- —You’re a standard practice a documentation/billing SaaS already fits.
- —The need is clinical documentation itself — that’s the EHR’s job, not ours.
Common questions
Healthcare software, answered.
What healthcare software does Logic Square build?
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The operational workflow layer between intake and outcome: patient and participant workflow systems, care-coordination and navigation platforms, telehealth operations and integrations, and program administration at county scale. Clinical systems record what happened; operational systems make sure it happens.
Do you replace our EHR?
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No. EHRs own the clinical record and billing. We build the operational middle around them and integrate with existing clinical systems rather than replacing them.
How do you handle patient-data privacy?
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With HIPAA-aware engineering: access controls, audit logging, and minimum-necessary data design from the first schema. That is awareness and design discipline — not a certification claim.
What did you build for Qualiphy?
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A telehealth exam widget integrated into the client’s existing platform. Our scope was the widget and its integration — we did not build their platform.
Can you support county- or program-scale operations?
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Yes. We built a county-government-backed care-navigation platform that connects thousands of residents to care resources — program administration and navigation at public scale.
Do you build telehealth platforms?
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Yes — we engineered a telehealth storefront platform that is recently launched with its first merchants, and we integrate telehealth workflows into existing platforms.
Why not just use SimplePractice, IntakeQ, or athenahealth?
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Those platforms are built around clinical documentation and billing for standard practice shapes. The custom case arrives when the operation is the product: coordination across organizations, county- or program-scale workflows, telehealth models the platforms don’t anticipate, and integrations the vendor roadmap will never prioritize.
Does your team have real healthcare engineering background?
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Our founder wrote healthcare software at Epic Systems, where a mistake could surface in a patient’s chart — the standard we carry into operational healthcare work.
Healthcare engagement