Corporate Gifting Services
B2B E-commerce Platform
Webapp Development
Linden Square is a purpose-built corporate gifting platform designed to help businesses streamline and personalize their gift-sending operations. The platform is developed with the core objective of delivering a scalable, user-friendly solution that simplifies end-to-end gift management — from order creation to fulfillment — while addressing the needs of both administrative users and client-side recipients.
It operates in a dual-mode structure, supporting both guest checkouts for one-time gifting and client onboarding pathways for long-term engagement. This flexibility ensures it caters effectively to varied business needs — whether it’s a one-off gesture or an ongoing corporate relationship program.
It empowers businesses with granular recipient-level customization, robust campaign management tools, and full control over branding, delivery timelines, and personalization at scale.
Linden Square has a vision of building a scalable, intuitive, and brand-friendly corporate gifting platform. The goal was to help businesses send personalized gifts,both physical and digital, at scale. It also aims to enable administrators to efficiently manage clients, orders, and logistics from a central backend system.
The result was a full-featured MVP that balances elegant front-end user flows with powerful admin controls. It is designed to streamline and scale corporate gifting operations through an intuitive, dual-system architecture that serves both:
The primary objective of the Linden Square project was to develop a Minimum Viable Product (MVP) aimed at validating the core corporate gifting workflows while laying a scalable foundation for future enterprise needs.
The MVP was carefully scoped to prioritize the full gifting lifecycle, encompassing:
Managing personalization across large-scale gifting campaigns proved complex. Each recipient required tailored messaging, product selection, and delivery options, which strained manual workflows and increased the risk of errors.
There was no unified system to track order fulfillment status on a per-recipient basis, especially across mixed delivery channels (digital and physical). This made it difficult to ensure timely and accurate delivery, leading to client dissatisfaction and increased support queries.
Digital gift deliveries lacked brand presence, making it hard for clients to maintain a consistent identity throughout the gifting experience. The absence of customizable branding options weakened recipient engagement and reduced perceived value.
Administrative functions for managing inventory, client accounts, and shipping were siloed across different systems. This fragmentation led to inefficiencies in onboarding new clients, fulfilling orders, and overseeing campaign execution.
The platform did not accommodate guest users or one-time gift senders with a fast, streamlined checkout process. This limitation discouraged casual or non-recurring users from completing transactions, reducing overall conversion rates.
Linden Square provides clients with a clear, structured 6-step journey to ensure a smooth and intuitive gifting experience. This flow was designed to minimize friction, reduce errors, and support both small and large-scale gifting needs.
The 6-Step Gift Order Flow:
Linden Square offers clients a robust, user-friendly order tracking system designed to provide clear visibility into the status of every gift whether sent to one recipient or hundreds. Key Features of the tracking system:
Linden Square’s dashboard provides clients with a centralized, real-time view of their gifting operations, helping them monitor performance, manage branding, and maintain operational clarity at a glance.
Real-Time KPIs:
The dashboard highlights essential, real-time key performance indicators (KPIs) to help clients stay informed and make data-driven decisions. These KPIs include:
This high-level visibility ensures clients can track activity and quickly identify any operational bottlenecks.
‘My Profile’ for Brand Management
Within the My Profile section, clients can easily manage and update their:
Linden Square allows streamlined and flexible billing workflows that accommodate the needs of both long-term account clients and one-time guest users. The platform ensures transparency, accuracy, and ease in managing financial transactions at every stage.
Account Clients (Registered Users): Clients with registered accounts benefit from centralized billing management, including:
Linden Square’s Admin Interface is designed to give internal teams full control over core platform operations, covering everything from client management, inventory, and shipping to billing and team oversight. Secure authentication protocols with session management, field-level validation, and role-based access ensure that sensitive data and workflows remain protected.
Admins efficiently manage users, clients, and orders through intuitive dashboards, with tools to handle recipient lists, order histories, branding preferences, and inactive accounts. The platform also provides robust inventory management, allowing admins to create, configure, and update gift boxes, SKUs, pricing, and product details in real time with built-in safeguards to prevent duplication
LogicSquare Technologies has successfully delivered MVP of Linden Square. We built a fully functional, user-centric, and scalable corporate gifting platform. By focusing on key modules that optimize both the client and admin experiences, the platform is now equipped to serve large-scale gifting needs with ease, efficiency, and brand alignment. The project has not only simplified gifting operations but has also set a solid foundation for future enhancements and enterprise-grade scalability.
